Your privacy is our top priority at Betvisha. On this page, we clearly explain what information we collect, how we use it, and the measures we take to keep your data safe.
This Privacy Policy applies to all users of the betvisha.im website and the Betvisha mobile app. By continuing to use the site, you agree to the terms of this policy.
Betvisha is a trusted online gaming and betting platform among players in Bangladesh. We believe transparency is the foundation of that trust — especially when it comes to your personal information.
This privacy policy explains what information Betvisha collects, why we collect it, how it's used, and the steps we take to keep it safe. This isn't a document full of legal complexity — it's a straightforward, honest commitment written for you in plain language.
Betvisha complies with international data protection standards and continuously updates its systems to safeguard your privacy. We will never misuse your information — that is our core commitment.
Betvisha only collects data that is necessary. We do not ask for information we don't need.
We never store your full payment card number or PIN. Payment information is processed directly through a secure payment gateway.
Betvisha collects your information through several methods. Here is a clear breakdown of each:
Information you provide directly through the registration form, KYC form, support chat, or email.
Collected automatically via cookies and tracking technologies as you browse the site.
Limited transaction data related to payments via bKash, Nagad, and Rocket.
Collected from approved third-party services for identity verification purposes.
Betvisha uses your information solely for the following purposes. We never use it beyond what is stated here:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, login, and profile updates | Contractual Obligations |
| Payment Processing | Processing Deposits & Withdrawals Securely | Contractual Obligations |
| Age & Identity Verification | Ensuring KYC and Responsible Gaming compliance | Legal Obligation |
| Fraud Prevention | Monitoring and prevention of suspicious activity | Legitimate Interest |
| Customer Support | Resolving support requests and handling communications | Contractual Obligations |
| Personalized Experience | Game and offer recommendations tailored to your preferences | Your Consent |
| Legal Compliance | Meeting regulatory requirements | Legal Obligation |
Betvisha uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some features of the site.
Betvisha uses industry-leading security measures to protect your data — not just in words, but backed by real investment in technology.
All data transfers on the site are encrypted with 256-bit SSL.
Enable 2FA to add an extra layer of security to your account.
Sensitive information is masked before being stored in the system.
Our security team monitors systems around the clock.
In the event of a data breach, Betvisha will notify affected users within 72 hours and take all necessary action.
Betvisha doesn't hold your data any longer than necessary. Below is a breakdown of how long different types of information are retained:
| Type of Information | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Gaming History | 3 Years |
| Communication Logs | 2 Years |
| Cookie Data | Up to 12 Months |
Once the retention period expires, your data is securely deleted or anonymized.
As a Betvisha user, you have several important rights over your own data. Here is what you should know:
To find out what information we hold about you, submit a request and we'll get back to you within 30 days.
You may request corrections to any inaccurate or outdated information.
You may request deletion of data beyond what is legally required to be retained.
Request that your data not be used for specific purposes.
The right to receive your data in a structured, standard format.
You can object to your information being used for marketing or profiling at any time.
To exercise this right support@betvisha.im Send us an email at the address provided. We will respond within 30 days.
Betvisha strictly prohibits anyone under the age of 18 from using the platform. We do not collect, nor do we intend to collect, any personal data from minors.
If someone registers using a false age and this is later discovered, the account will be immediately suspended and all associated data will be securely deleted.
If you suspect your child or teenager is using Betvisha, please contact us immediately at support@betvisha.im. We will take prompt action.
Betvisha may update this Privacy Policy from time to time. For significant changes, you will be notified at least 14 days in advance via email or an on-site notification.
Continued use of the site after a revised policy takes effect will be considered your acceptance of the new terms. We recommend checking this page regularly.
The date of the most recent update is always displayed at the top of this page.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Support@betvisha.im
Available 24/7
Up to 30 days
No Compromises — on Technology or Policy
Your data is never sold to advertisers or any third party — not ever.
All stored data is protected with top-grade encryption, making unauthorized access virtually impossible.
You can request to view, correct, or delete your information at any time.
This entire privacy policy is written in plain, straightforward language — no complex legal jargon.
Betvisha follows international data protection standards and conducts regular audits.
You will be notified in advance of any policy changes via email and on-site notifications.