At Betvisha, gaming is meant to be fun — not stressful. We're committed to helping you play within healthy limits. Here you'll find all the tools and information you need.
Gaming is a form of entertainment — not a source of income. If you feel gaming is having a negative impact on your life, please reach out for help now. We're always here for you.
Betvisha is more than a gaming platform — we're building a responsible community. The health and happiness of every player matters to us more than business.
Responsible gaming means staying in control of your time, money, and mental wellbeing. At Betvisha, you can review your gaming habits and set the limits you need, whenever you choose.
We believe everyone knows what's best for themselves. Our role is to give you the information and tools to make that decision. Responsible gaming tools on Betvisha are completely free and take effect instantly.
Many players in Bangladesh enjoy gaming as entertainment and play within their budget. Betvisha has built a safe and enjoyable space for exactly those players. But if you ever feel like you're losing control — having the courage to admit that is a strength in itself.
Betvisha's responsible gaming policy rests on several key pillars:
Gaming is always meant to be fun — not a way to chase losses.
Only bet what you can afford to lose without it affecting your household.
Decide in advance how long you'll play each day.
Avoid placing bigger bets out of anger or frustration after a loss.
Taking regular breaks is part of a healthy gaming routine.
Asking for help when you need it isn't weakness — it's courage.
Sometimes we don't realize ourselves when gaming is getting out of hand. Watch out for the following signs:
If you recognise even one of the signs above, complete the self-assessment questionnaire below and, if needed, make use of Betvisha's protection tools or reach out to our support team.
Answer the following questions honestly. They'll give you a clearer picture of your gaming habits:
Betvisha offers a range of effective tools to help every player stay in control of their gaming. They're always free and take effect instantly.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the designated period ends.
Takes Effect ImmediatelySet a time limit for each gaming session. You'll be automatically logged out when it expires.
Takes Effect ImmediatelyIf losses exceed a set amount, your account will automatically pause temporarily.
Takes Effect ImmediatelyTemporarily close your account for a set period (1 day to 6 weeks).
Active Within 24 HoursYou'll receive periodic reminders showing how long you've been playing.
Takes Effect ImmediatelyLock your account completely for an extended break — anywhere from 6 months to 5 years.
Permanent ProtectionSetting limits on Betvisha is simple and takes just a few minutes to put you fully in control of your gaming.
Log in to your Betvisha account and go to the Profile section.
Select the "Responsible Gaming" option from your profile menu.
Choose what works for you — deposit limits, session times, loss limits, and more.
Enter a specific BDT amount or time duration. Keep in mind — reducing a limit takes effect immediately, but increasing one takes 24–48 hours.
Once your limit is confirmed, you'll receive an email notification. From that point on, the system will automatically enforce it.
Lowering your limit takes effect immediately. However, increasing a limit requires a minimum 24-hour waiting period — this is intentional, so you don't raise your limits in the heat of the moment.
Here's an example of a healthy gaming budget to use as a reference:
If you feel that temporary limits aren't enough and you need a longer break, self-exclusion is an effective solution.
Once self-exclusion is active, it cannot be cancelled before the set period ends. Please think carefully before making this decision. If you need to talk it through, our support team is here to help.
Email us at support@betvisha.im with the subject "Self-Exclusion Request" or reach out via live chat. Our team will process your request within 24 hours.
Building a few simple habits while gaming on Betvisha will keep the experience enjoyable every time:
Before you play, decide how long you'll play and how much you'll spend. Writing it down makes it even easier to stick to.
Take at least a 10-minute break every hour. Get up, stretch, drink some water.
Think of winnings as a bonus, not a goal. If you're having fun, that's a win.
Chasing losses almost always leads to even greater ones.
Gaming while tired or emotionally overwhelmed makes it harder to make sound decisions.
When a family member knows, it builds accountability — and they may be able to offer support too.
Betvisha strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory at registration, and identity is confirmed through our KYC process.
If you suspect a minor is using Betvisha, please contact us at support@betvisha.im. We will take immediate action and permanently close the account in question.
You don't have to face gaming problems alone. Betvisha's support team and specialist resources are always here for you.
Available 24/7. The fastest way to get immediate help.
Support@betvisha.im — you'll receive a response within 24 hours.
Frequently Asked Questions Find the answers on our FAQ page.
We invest in your protection through action, not just words
Limits take effect the moment you set them — no waiting period, no exceptions.
View your full gaming history, wins, losses, and time spent at any time.
When you're approaching a set time or spending limit, Betvisha will automatically send you an alert.
Once self-exclusion is activated, there is no way back before the period ends — that's what makes it real protection.
Our support team is trained in responsible gaming and is ready to help with empathy and understanding.
All protection tools and support are fully available in Bengali — no language barrier.